Being one of the busiest spaces in the Mexico City, It is common for some of the personal items that its users travel with daily to get lost; therefore, the Public Transport System (STC) Metro created a special office to resolve these types of situations.
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Contrary to what many believe, The capital’s Metro does have a warehouse in which all the things found in its cars are collected and stored.
According to its official website, forgotten items are kept for up to three months and, if not claimed by anyone, they are transferred to government agencies to be donated to social charity programs.
To recover lost property, it is necessary to file a report in the Lost and Found Office, which is located at the Candelaria Station (above the transfer corridor) of Line 4 and has opening hours from Monday to Friday from 9:00 a.m. to 3:00 p.m.
Likewise, you can request help by telephone through the following numbers:
- 55-5627-4643
- 55-8926-0732
- 55-8926-0727
The opening hours are the same.
In addition, the Metro authorities made available to the public a complete list of all the items recovered and kept in custody, so that those who lost something can identify their belongings.
Check the lists of lost objects here:
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If you require more information, you can request guidance by writing a message to the following email: objetos.extraviados@metro.cdmx.gob.mx.
You can also get more details via WhatsApp at number 55-4323-5284, Monday to Friday from 05:00 to 24:00, Saturdays from 06:00 to 24:00 and Sundays and holidays from 07:00 to 24:00.
With this, the STC seeks to offer a decent and reliable service that allows residents to travel without worries.
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The post Metro CDMX: Where to carry out the procedure to recover a lost object? appeared first on Veritas News.
