Co-op has announced it will be giving members £10 off a minimum spend of £40, following a cyberattack that occurred in May. This equates to a 25% discount.
The food retailer, which revealed it’s only just started to recover from the attack, had huge amounts of customer data stolen. The hackers also compromised stock availability.
As a ‘thank you’ gesture, Co-op members, many of whom will have been victims of the scam, will receive the discount. The deal does not apply to non-members.
What happened during the Co-Op cyber attack?
In May, Co-op experienced a cyberattack, in which customer and employee data were stolen. Parts of the company’s IT system were shut down, which also resulted in empty shelves.
Following the hack, Co-op released a statement apologising to customers. The company also assured members it was doing everything to bring the organisation ‘back to normal as quicky, and as safely, as possible.’
Since the attack, Co-op has been gradually restocking its stores.
A few days ago, Matt Hood, the managing director for Co-op Food, reported that the company’s 2,300 food stores are now returning to usual trading.
Hood said: ‘I’m very proud that, thanks to the work of our colleagues, we are very near to making a full and complete recovery from the recent cyber-attack on our Co-op, and I’m delighted to see our stores looking back to normal and being able to serve our shoppers and communities.’
Hood then thanked member owners for their ‘support and patience’ during this ‘very difficult time.’ He said of the 25% discount: ‘[We] hope this gesture of appreciation goes a little way to showing them our thanks, with more value rewards to come over the summer.’
How can customers claim their £10 off?
The £10 off can only be claimed via an in-store shop. The offer can be used by members once and takes effect from June 18 until midnight on June 24. New members will also be able to take advantage of the deal.
Simply scan your card at the self-checkout, or scan manually with a cashier, and the discount will immediately be deducted from your final shop.
