Some passengers feel more comfortable flying with a window seat, and, as every traveler knows, you can sometimes pay more to ensure you get one.
However, a law firm is alleging that some airlines, such as Delta and United, aren’t following through as promised.
The Law Firm Claims That Some Delta & United Passengers Who Pay for Window Seats End Up ‘Staring at a Blank Wall’
The website Class Action Lawsuits contains a posting indicating that a lawsuit is in the works.
“Many airlines, including United Airlines, allow passengers to reserve specific seats for an additional fee, often ranging from $15 to $100 depending on the seat’s location,” the website says. “Window seats are especially popular, offering natural light and scenic views during the flight.”
However, “due to aircraft designs and configurations, some seats labeled and sold as ‘window seats’ are positioned where no window exists,” alleges the website. “Passengers who paid extra for these seats say they ended up staring at a blank wall.”
“This discrepancy has led to passenger complaints and, now, legal action. The United Airlines lawsuit claims that this practice may violate consumer protection laws, as well as airline passenger rights and may constitute false advertising,” the website says.
The Windowless Seat Controversy Has Hit Social Media Before
A TikTok video previously emerged showing such a windowless seat.
@farylcat #Etihadairways economy really giving new meaning to the phrase packed in like a can of sardines 💺🐟🥴
Although the website only mentions United, an attorney with the law firm in question told NBC Bay Area that the firm wants to include Delta Airlines in a similar class action.
“We’re seeking to hold United and Delta accountable for an unfair and misleading business practice they could fix overnight,” said attorney Casey Olbrantz, to the station.
NBC Bay Area identified the law firm as the Go Law firm, aka Greenbaum Olbrantz.
The two airlines did not respond to requests for comment from news outlets.
Related: Southwest Airlines Announces ‘Unprecedented’ Change Amid Free Bag Outrage
