Air travel can be inconvenient at times, particularly all the steps leading up to actually getting onto the plane.
Security lines are sometimes slow and winding, and the bag checking process can be cumbersome. Fortunately, Delta Airlines just rolled out a new policy that should help customers fly smoother moving forward.
Beginning this week, Delta is using its new “App Bag Drop” experience at four major airports: Atlanta, Boston, Detroit and Seattle. The program is designed for fliers who are already checked in on the app and just need to print bag tags and check their luggage.
Under the “App Bag Drop” practice, these customers can skip the regular lines, shaving time off their trip.
“Coming to all Delta hubs by the end of the year, this perk streamlines the journey for app users — allowing for shorter lines and more time to unwind before takeoff,” Delta said.
Passengers must download the required app to participate. As stated above, the program will be implemented nationwide by the end of 2025.
The “App Bag Drop” is one of several new initiatives Delta is introducing with the intention of makings things faster for customers.
Other changes include streamlining the customs process for people flying from Incheon, South Korea or London Heathrow to Hartsfield-Jackson in Atlanta and expanding the use of TSA Precheck Touchless ID to all Delta hubs by the end of 2025.
“No one better connects the world than Delta, and we want to make your connections – and travel experience as a whole – smoother, smarter and more efficient at every step of the journey,” said Greg Forbes, Delta’s managing director of airport experience. “These initiatives rolling out and expanding this summer are big steps towards delivering on that promise.”
