Owner of ‘Heli Deli’ tells locals complaining about noisy helicopters to ‘get a life’ – Bundlezy

Owner of ‘Heli Deli’ tells locals complaining about noisy helicopters to ‘get a life’

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A quiet Norfolk village is up in arms after fleets of helicopters ferry wealthy customers to shop at their posh delicatessen.

Locals say they have been forced to shield their food from leaves and rubbish being blown up by landing choppers bringing customers toThornham Deli, which charges £16.25 for a fish finger sandwich.

Its director, Janie Thompson, has been accused of ‘bullying’ and ignoring concerns expressed by her neighbours.

On the morning of Saturday October 11, seven helicopters landed in a field behind the shop so the pilots and passengers could have brunch at the eatery.

Ms Thompson proudly posted this video on the shop’s Facebook page saying: ‘Just your average deli breakfast…with a casual helicopter flyby.

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‘Which ride are you taking – straight to brunch or straight to the skies.’

The deli has posted videos of helicopters swinging looping the deli with Back Sabbath’s Paranoid blaring in the background in scenes more reminiscent of the Vietnam war than North West Norfolk.

Locals joked on Facebook: ‘Get to da choppa. We’re out of focaccia!’

EAST ANGLIA NEWS SERVICE, tel. 07767 413379 Janie Thompson, director of the Thornham Deli in Norfolk who has hit back at locals complaining about helicopters landing in a nearby field to bring diners to the fashionable eaterie With pics The boss of an up-market delicatessen is in a war of words with villagers who have protested about some of her wealthy customers flying in by helicopter. Local residents claim they have been repeatedly disturbed by noise from choppers bringing diners and shoppers to the Thornham Deli in the exclusive seaside village of Thornham, Norfolk. The owner of the shop and caf?, acclaimed for its artisan and local produce, has now been accused of ?bullying? and ignoring the concerns of her neighbours after she claimed that people complaining "need to get a life". Seven helicopters landed in a field behind the shop, now nicknamed the ?heli deli? by some locals, on the morning of Saturday October 11 so the pilots and their passengers could meet up for brunch at the fashionable eaterie. Flight data show the aircraft flew from starting points in Bedfordshire, near Chelmsford, Essex, and Chatham, Kent, landing in the field from around 9.30am The deli?s director Janie Thompson proudly posted pictures of the helicopters on the shop?s Facebook page with a message saying: ?Just your average deli breakfast?. With a casual helicopter flyby.? She added: ?Which ride are you taking- straight to brunch or straight to the skies? Comment where you?d fly to if brunch came with a boarding pass?. It later emerged that villagers had complained to Thornham Parish Council about the number of helicopters touching down at the one-stop deli, restaurant and lifestyle shop which describes itself as ?the place to be? on the coast. Andrew Jamieson, a parish, borough and county councillor, said: ?Residents have raised the landing and taking off of helicopters behind the Deli citing noise pollution, they fly in low over the houses, play area and hall, and there?s no one supervising the landings when there are dogs and children about the place. ?We agreed at the parish council we should liaise with the landowner to review the numbers landing and ensure that there are sufficient safety assessments in place.? Ms Thompson defended the right of her well-heeled customers to arrive by helicopter and hit back at those complaining, saying: ?Surely there's a lot more going on in Thornham than complaining about this. They need to get a life. ?Do they complain to the RAF when the planes come over and break the sound barrier? They don't. We take pride people want to get in their helicopters and come to us.? Ms Thompson, a previous winner of Channel 4's Four in a Bed reality show for bed and breakfast owners, insisted the flights were not a regular occurrence. She said: ?It's once in a blue moon. It's probably ten times a year and it's normally one helicopter." Ms Thompson added she had the landowner's permission for helicopters to fly in, and the field was private, meaning there should be no-one on it when aircraft were landing or taking off. She doubled down on her comments in another Facebook post after the concerns about helicopters featured in a front page and double page story in the Eastern Daily Press. In a message accompanied by three emoji images of a bulging strong arm bicep, she wrote: ?Front page and centre. Confirming: TD (Thornham Deli) welcomes ALL customers, whatever their mode of transport, local and distant - whether it?s just for a newspaper, a coffee or a full English - we welcome all.? But her comment drew an angry reaction with one Facebook user commenting: ?Definitely won?t be coming back. Your unpleasant response to the neighbours comments and the ?strong arm? looks a lot like bullying. The helicopters scared the children and the dogs last weekend and created chaos.? Another added: ?Why the celebratory ?strong arm? when it's an article about the unhappiness of your neighbours? Not a great response. Neither is the ?they need to get a life? comment. Not great PR for you. Very disappointing.? A third stated: ?My husband and I were customers a few weeks ago sitting outside at the back of the Deli when two helicopters landed. They set down pretty close so not only was it very noisy, but we had to cover our drinks and food to stop leaves and other debris from spoiling our brunch. ?We left earlier than we intended as a result. We felt the helicopters could have landed on the other side of the field so as not to spoil other diners' experience.? Others were more sympathetic with one person saying: ?These helicopters are no more bother than the USAF/RAF jets that scream over the village. I quite like to see the helicopters come and go. We?re not far from the deli and it?s not a problem for us!? Another stated: ?At least they are spending money in Norfolk...? and a third said: ?It sounds like someone was just jealous as the helicopters only made noise for about 2 minutes max as they take off and leave very quickly. Brings revenue and prestige to Thornham?. The deli?s Facebook page features numerous pictures of helicopters landing and taking off from the field in recent years. One post, accompanying an image of three helicopters in August 2019 stated: ?Who needs a car park - helicopter vibes?, while another post showing a red helicopter taking off in May 2021 said: ?There you are after a quick lunch. Up, up and away?. A third post showing four helicopters in the field in February 2023, said: ?WOW, talk about making an entrance to kick start this half term. Which helicopter colour is your favourite?? The Civil Aviation Authority (CAA) states that unlicensed aerodromes including helicopter landing sites must offer ?a safe operational environment?. A spokesman said: ?Helicopters would need the land owners permission to land at the location shown and the pilots would need to demonstrate good airmanship with regard to the safety of third parties. ?There is no limit on the number of landings at a private site, but it can become a planning permission issue with the local authority if a landing site is used on a regular basis.? A spoksesperson for West Norfolk Council said it had not received any noise complaints about the flights. They added: ?If complaints are received, we will be happy to investigate?.
Janie Thompson, director of the Thornham Deli in Norfolk, who has hit back at locals complaining about helicopters (Picture: East Anglia News)

It emerged that villagers had complained to Thornham Parish Council about the number of helicopters stopping at the deli presumably for their £6.95 tomato ketchup.

Andrew Jamieson, a parish, borough and county councillor, said: ‘Residents have raised the landing and taking off of helicopters behind the Deli citing noise pollution, they fly in low over the houses, play area and hall, and there’s no one supervising the landings when there are dogs and children about the place.

‘We agreed at the parish council we should liaise with the landowner to review the numbers landing and ensure that there are sufficient safety assessments in place.’

Ms Thompson defended the right of her customers arriving by helicopter and hit back at complainants, saying: ‘Surely there’s a lot more going on in Thornham than complaining about this. They need to get a life.’

She also insisted that it is not a regular occurrence and that the field was private so no one should be on it when aircrafts were landing or taking off.

EAST ANGLIA NEWS SERVICE, tel. 07767 413379 Helicopters in a field after bringing in diners and shoppers to the acclaimed Thornham Deli in Norfolk, sparking complaints from villagers about noise and disturbance With pics The boss of an up-market delicatessen is in a war of words with villagers who have protested about some of her wealthy customers flying in by helicopter. Local residents claim they have been repeatedly disturbed by noise from choppers bringing diners and shoppers to the Thornham Deli in the exclusive seaside village of Thornham, Norfolk. The owner of the shop and caf?, acclaimed for its artisan and local produce, has now been accused of ?bullying? and ignoring the concerns of her neighbours after she claimed that people complaining "need to get a life". Seven helicopters landed in a field behind the shop, now nicknamed the ?heli deli? by some locals, on the morning of Saturday October 11 so the pilots and their passengers could meet up for brunch at the fashionable eaterie. Flight data show the aircraft flew from starting points in Bedfordshire, near Chelmsford, Essex, and Chatham, Kent, landing in the field from around 9.30am The deli?s director Janie Thompson proudly posted pictures of the helicopters on the shop?s Facebook page with a message saying: ?Just your average deli breakfast?. With a casual helicopter flyby.? She added: ?Which ride are you taking- straight to brunch or straight to the skies? Comment where you?d fly to if brunch came with a boarding pass?. It later emerged that villagers had complained to Thornham Parish Council about the number of helicopters touching down at the one-stop deli, restaurant and lifestyle shop which describes itself as ?the place to be? on the coast. Andrew Jamieson, a parish, borough and county councillor, said: ?Residents have raised the landing and taking off of helicopters behind the Deli citing noise pollution, they fly in low over the houses, play area and hall, and there?s no one supervising the landings when there are dogs and children about the place. ?We agreed at the parish council we should liaise with the landowner to review the numbers landing and ensure that there are sufficient safety assessments in place.? Ms Thompson defended the right of her well-heeled customers to arrive by helicopter and hit back at those complaining, saying: ?Surely there's a lot more going on in Thornham than complaining about this. They need to get a life. ?Do they complain to the RAF when the planes come over and break the sound barrier? They don't. We take pride people want to get in their helicopters and come to us.? Ms Thompson, a previous winner of Channel 4's Four in a Bed reality show for bed and breakfast owners, insisted the flights were not a regular occurrence. She said: ?It's once in a blue moon. It's probably ten times a year and it's normally one helicopter." Ms Thompson added she had the landowner's permission for helicopters to fly in, and the field was private, meaning there should be no-one on it when aircraft were landing or taking off. She doubled down on her comments in another Facebook post after the concerns about helicopters featured in a front page and double page story in the Eastern Daily Press. In a message accompanied by three emoji images of a bulging strong arm bicep, she wrote: ?Front page and centre. Confirming: TD (Thornham Deli) welcomes ALL customers, whatever their mode of transport, local and distant - whether it?s just for a newspaper, a coffee or a full English - we welcome all.? But her comment drew an angry reaction with one Facebook user commenting: ?Definitely won?t be coming back. Your unpleasant response to the neighbours comments and the ?strong arm? looks a lot like bullying. The helicopters scared the children and the dogs last weekend and created chaos.? Another added: ?Why the celebratory ?strong arm? when it's an article about the unhappiness of your neighbours? Not a great response. Neither is the ?they need to get a life? comment. Not great PR for you. Very disappointing.? A third stated: ?My husband and I were customers a few weeks ago sitting outside at the back of the Deli when two helicopters landed. They set down pretty close so not only was it very noisy, but we had to cover our drinks and food to stop leaves and other debris from spoiling our brunch. ?We left earlier than we intended as a result. We felt the helicopters could have landed on the other side of the field so as not to spoil other diners' experience.? Others were more sympathetic with one person saying: ?These helicopters are no more bother than the USAF/RAF jets that scream over the village. I quite like to see the helicopters come and go. We?re not far from the deli and it?s not a problem for us!? Another stated: ?At least they are spending money in Norfolk...? and a third said: ?It sounds like someone was just jealous as the helicopters only made noise for about 2 minutes max as they take off and leave very quickly. Brings revenue and prestige to Thornham?. The deli?s Facebook page features numerous pictures of helicopters landing and taking off from the field in recent years. One post, accompanying an image of three helicopters in August 2019 stated: ?Who needs a car park - helicopter vibes?, while another post showing a red helicopter taking off in May 2021 said: ?There you are after a quick lunch. Up, up and away?. A third post showing four helicopters in the field in February 2023, said: ?WOW, talk about making an entrance to kick start this half term. Which helicopter colour is your favourite?? The Civil Aviation Authority (CAA) states that unlicensed aerodromes including helicopter landing sites must offer ?a safe operational environment?. A spokesman said: ?Helicopters would need the land owners permission to land at the location shown and the pilots would need to demonstrate good airmanship with regard to the safety of third parties. ?There is no limit on the number of landings at a private site, but it can become a planning permission issue with the local authority if a landing site is used on a regular basis.? A spoksesperson for West Norfolk Council said it had not received any noise complaints about the flights. They added: ?If complaints are received, we will be happy to investigate?.
Succession meets Alan Partridge: Helicopters in a field after bringing in diners and shoppers to the acclaimed Thornham Deli (Picture: East Anglia News)

One week after the seven helicopters, on Saturday October 18, a post was shared on the shop’s Facebook page with pictures of the Eastern Daily Press coverage of the row.

The post said: ‘Front page and centre spread [followed by three muscle emojis].

‘Confirming: TD welcomes ALL customers, whatever their mode of transport, local and distant – whether it’s just for a newspaper, a coffee or a full English – we welcome all.’

What followed were angry comments from customers.

One woman commented: ‘My husband and I were customers a few weeks ago sitting outside at the back of the Deli when two helicopters landed. They set down pretty close so not only was it very noisy but we had to cover our drinks and food to stop leaves and other debris from spoiling our brunch.

‘We left earlier than we intended as a result. We felt the helicopters could have landed on the other side of the field so as not to spoil other diners’ experience.’

Another customer has changed their mind on the shop and said: ‘Have to say we’ve only been once – was nice but very overpriced in the way everything is in that part of Norfolk.

‘The owners entitled and arrogant response puts me off from visiting again. Not good to be clearly not working with your local community but against them and relishing it by publishing the article as some kind of victory. Poor taste.’

EAST ANGLIA NEWS SERVICE, tel. 07767 413379 A view of the trendy Thornham Deli in Norfolk where locals have complained about the number of diners and customers flying in by helicopter With pics The boss of an up-market delicatessen is in a war of words with villagers who have protested about some of her wealthy customers flying in by helicopter. Local residents claim they have been repeatedly disturbed by noise from choppers bringing diners and shoppers to the Thornham Deli in the exclusive seaside village of Thornham, Norfolk. The owner of the shop and caf?, acclaimed for its artisan and local produce, has now been accused of ?bullying? and ignoring the concerns of her neighbours after she claimed that people complaining "need to get a life". Seven helicopters landed in a field behind the shop, now nicknamed the ?heli deli? by some locals, on the morning of Saturday October 11 so the pilots and their passengers could meet up for brunch at the fashionable eaterie. Flight data show the aircraft flew from starting points in Bedfordshire, near Chelmsford, Essex, and Chatham, Kent, landing in the field from around 9.30am The deli?s director Janie Thompson proudly posted pictures of the helicopters on the shop?s Facebook page with a message saying: ?Just your average deli breakfast?. With a casual helicopter flyby.? She added: ?Which ride are you taking- straight to brunch or straight to the skies? Comment where you?d fly to if brunch came with a boarding pass?. It later emerged that villagers had complained to Thornham Parish Council about the number of helicopters touching down at the one-stop deli, restaurant and lifestyle shop which describes itself as ?the place to be? on the coast. Andrew Jamieson, a parish, borough and county councillor, said: ?Residents have raised the landing and taking off of helicopters behind the Deli citing noise pollution, they fly in low over the houses, play area and hall, and there?s no one supervising the landings when there are dogs and children about the place. ?We agreed at the parish council we should liaise with the landowner to review the numbers landing and ensure that there are sufficient safety assessments in place.? Ms Thompson defended the right of her well-heeled customers to arrive by helicopter and hit back at those complaining, saying: ?Surely there's a lot more going on in Thornham than complaining about this. They need to get a life. ?Do they complain to the RAF when the planes come over and break the sound barrier? They don't. We take pride people want to get in their helicopters and come to us.? Ms Thompson, a previous winner of Channel 4's Four in a Bed reality show for bed and breakfast owners, insisted the flights were not a regular occurrence. She said: ?It's once in a blue moon. It's probably ten times a year and it's normally one helicopter." Ms Thompson added she had the landowner's permission for helicopters to fly in, and the field was private, meaning there should be no-one on it when aircraft were landing or taking off. She doubled down on her comments in another Facebook post after the concerns about helicopters featured in a front page and double page story in the Eastern Daily Press. In a message accompanied by three emoji images of a bulging strong arm bicep, she wrote: ?Front page and centre. Confirming: TD (Thornham Deli) welcomes ALL customers, whatever their mode of transport, local and distant - whether it?s just for a newspaper, a coffee or a full English - we welcome all.? But her comment drew an angry reaction with one Facebook user commenting: ?Definitely won?t be coming back. Your unpleasant response to the neighbours comments and the ?strong arm? looks a lot like bullying. The helicopters scared the children and the dogs last weekend and created chaos.? Another added: ?Why the celebratory ?strong arm? when it's an article about the unhappiness of your neighbours? Not a great response. Neither is the ?they need to get a life? comment. Not great PR for you. Very disappointing.? A third stated: ?My husband and I were customers a few weeks ago sitting outside at the back of the Deli when two helicopters landed. They set down pretty close so not only was it very noisy, but we had to cover our drinks and food to stop leaves and other debris from spoiling our brunch. ?We left earlier than we intended as a result. We felt the helicopters could have landed on the other side of the field so as not to spoil other diners' experience.? Others were more sympathetic with one person saying: ?These helicopters are no more bother than the USAF/RAF jets that scream over the village. I quite like to see the helicopters come and go. We?re not far from the deli and it?s not a problem for us!? Another stated: ?At least they are spending money in Norfolk...? and a third said: ?It sounds like someone was just jealous as the helicopters only made noise for about 2 minutes max as they take off and leave very quickly. Brings revenue and prestige to Thornham?. The deli?s Facebook page features numerous pictures of helicopters landing and taking off from the field in recent years. One post, accompanying an image of three helicopters in August 2019 stated: ?Who needs a car park - helicopter vibes?, while another post showing a red helicopter taking off in May 2021 said: ?There you are after a quick lunch. Up, up and away?. A third post showing four helicopters in the field in February 2023, said: ?WOW, talk about making an entrance to kick start this half term. Which helicopter colour is your favourite?? The Civil Aviation Authority (CAA) states that unlicensed aerodromes including helicopter landing sites must offer ?a safe operational environment?. A spokesman said: ?Helicopters would need the land owners permission to land at the location shown and the pilots would need to demonstrate good airmanship with regard to the safety of third parties. ?There is no limit on the number of landings at a private site, but it can become a planning permission issue with the local authority if a landing site is used on a regular basis.? A spoksesperson for West Norfolk Council said it had not received any noise complaints about the flights. They added: ?If complaints are received, we will be happy to investigate?.
A view of the trendy Thornham Deli in Norfolk (Picture: East Anglia News)

However, one regular was positive about the helicopter visits: ‘We visit here all the time when staying in North Norfolk and have also stayed in the rooms above the deli which are gorgeous.

‘We haven’t been there when a helicopter has landed but wow! How exciting!’

 The Thornham Parish Council refused to comment.

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