Safety in numbers
In Portugal, one in two Portuguese people trusts the brand to protect their home or business. Verisure in Portugal, formerly Securitas Direct, is recognized for its customer loyalty, who remain, on average, for more than 15 years, and for its excellent service, being the only company in the sector considered for the tenth consecutive year as the Consumer’s Choice. In addition to these distinctions, it was also recognized with: the 2025 Five Star Award in the “Security – Alarms” category; Product of the Year 2025, with PreSenseTM technology and Smart Lock; Recommended Brand on the Complaint Portal and, at corporate level, with certificates from Great Place to Work and Igualdade Slarial.
Verisure’s commitment also translates into concrete results. The Security Barometer, a tool created by Verisure to provide the Portuguese population with relevant data on incidents recorded across the country, shows a reduction of around a third in the total number of actual incidents currently in 2025 compared to the previous year, despite the number of customers having increased by almost 5%. Thefts, medical emergencies and fires have decreased significantly, reflecting the importance of deterrence, detection, verification and intervention measures, which now lead Verisure in Portugal to respond on average in less than 20 seconds to any situation.
With a global presence and cutting-edge technology developed in-house, Verisure is preparing for the future with the same mission that has accompanied it since 1988: protecting people, homes and small businesses. In Portugal, this promise remains unchanged, just with a stronger name that reflects all its experience and international knowledge, which consolidates it as a leader in its segment in Portugal, Europe and Latin America, being one step closer to becoming the world’s leading alarm company.
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