Hundreds of people have reported issues with Virgin Media this morning, according to internet disruption tracker Downdetector.
Some said that the issue appeared right as they were trying to watch day five of the England vs India cricket test match, and could not access Sky Sports.
David Patterson wrote on X: ‘I can’t log onto SkySports. It seems to go wrong during the login to VirginMedia from the SkySports Site. I can’t believe I’m missing the end of the Test Match!! Help!’
A Virgin Media spokesperson posted in reply: ‘This is a known issue. Please send us a DM though so we can feedback your details to the team.’
In reply to another customer who complained on X, they wrote: ‘Sorry to hear you are having issues with our platform.
‘We have been made aware of this issue, and the relevant team is doing their best to get this resolved.
‘Please bear with us. We will aim to get systems up and running as soon as possible.’
More to follow.
Get in touch with our news team by emailing us at webnews@metro.co.uk.
For more stories like this, check our news page.
